Tourism and Hospitality Research旅游与酒店研究
Tourism and Hospitality Research(英文缩写 TOUR HOSP RES),ISSN 1467-3584,eISSN 1742-9692,中文译名:旅游与酒店研究 是一本学术期刊。本页汇总该期刊的最新影响因子、分区信息以及最新收录于 PubMed 的文献,帮助您快速了解期刊全貌。
发文量统计区间：2025-10-01 至 2026-09-30，按本站收录文献的发表日期统计。
期刊介绍
历年影响因子趋势
| JCR 数据年份 | 影响因子 | JCR 分区 |
|---|---|---|
| 2021 | 未收录 | N/A |
| 2022 | 3.500 | N/A |
| 2023 | 3.000 | Q2 |
| 2024 | 2.800 | Q2 |
| 2025 | 3.400 | Q2 |
Tourism and Hospitality Research 最新收录文献
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1. Exploring international customers' luxury service experiences during the COVID-19 pandemic.
PMID:日期:2023-03-23During the COVID-19 pandemic and the associated strain on consumption activities, demand for luxury hotels has risen steadily as a safe way to enjoy leisure services. This study aims to examine the consequences of congruence and identification. An online survey generating 315 datasets from international customers of luxury hotel services is conducted. Partial least squares structural equation modeling is used to test the hypotheses. The results demonstrate that perceived brand authenticity by customers influences both revisit and word-of-mouth intentions via engagement. Also, brand congruence leads to customer engagement with luxury hotel services and word-of-mouth intention. In contrast, no direct impact of congruence on revisit intention was found. Results regarding the effects of brand authenticity and congruence demonstrate that luxury service brands have the potential to influence customers' patronage behaviors through different approaches. The findings confirm the importance of engagement with brands in the luxury service setting.
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2. Covid-19 pandemic effects and responses in the Maasai Mara conservancy.
PMID:日期:2023-03-13Local comparisons of effects, responses and mitigations to the Covid-19 pandemic are of vital importance in building a sustainable tourism. This is particularly the case for conservancies in Africa which is largely dependent on international tourism. Qualitative interviews were carried out in the Kenya Maasai Mara Wildlife Conservancies Association (MMWCA)with landowners, lodge managers and staff, tourism operators, community organisations and NGOs between January and May 2021. The MMWCA is an important case study as conservancies pay lease payments to more than 14,528 landowners through tourism revenues. The results show how partner conservancies took different paths in securing payments of leases and salaries by rotating staff, attracting international funding and by targeting domestic tourism. Meanwhile, landowners experimented with alternative economic activities such as cattle herding and diary production. The study shows the strength of MMWCA as a stakeholder partnership to proactively design measures including renegotiation of lease-payments, in soliciting external funding and in re-distributing funding. The positive role of domestic tourism is also stressed. The pandemic brought to the forefront discussions on equity and benefit sharing and on the sustainability of the model itself. Recommendations are given to strengthen possibilities for alternative incomes sources and for a diversification of strategies of the MMWCA partners, including the need to stimulate domestic tourism as a parallel source of income. These recommendations are also relevant to conservation areas across the African continent.
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3. "Sanitary measures, social distancing, safety": The evolution of Swiss hoteliers' Covid-19 communication through three snapshots.
PMID:日期:2023-03-13Since the first reports of the Covid-19 virus in December 2019, the tourism industry has struggled to find solutions to this unprecedented crisis. During crises, organizational learning can develop crisis management and communication skills while enhancing organizational resilience in coping with crises. This research examines whether organizational learning for communicating during crises occurred in the Swiss hotel industry in the past 2 years. By tracking and visualizing the messages communicated by Swiss hotels on their websites, this study analyzes the communication strategies employed by hoteliers over the past 20 months through thematic analysis, co-occurrence analysis, and Situational Crisis Communication (SCCT) strategies. The results of this study identified the evolution of communication strategies over time. Specifically, ingratiation, corrective action, transferring, victimization, and justification are the five key strategies. This study also visualizes the crisis responses in concept maps in three snapshots (June 2020, June 2021, and February 2022). The concepts and colors of the visualization provide a different perspective on the evolution of crisis communication over the past 2 years. This study contributes to academia and practitioners by demonstrating the evolution of crisis communication messages through both the granular analysis of SCCT strategies and the bird's-eye view of themes and concepts.
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4. Robot-delivered tourism and hospitality services: How to evaluate the impact of health and safety considerations on visitors' satisfaction and loyalty?
PMID:日期:2023-01-31Due to the COVID-19 epidemic, visitors' worries about health and safety in tourist destinations have become paramount. Consequently, this research aims to evaluate the impact of health and safety considerations on visitors' satisfaction. It also examines the influence of health consciousness and satisfaction on visitors' willingness toward robot-delivered tourism and hospitality services usage and the impact of destination healthcare system and satisfaction on loyalty intentions. Applying a quantitative-based methodology, 650 responses were collected from domestic tourists visiting Egyptian tourism destinations using multiple non-probability sampling techniques. Using PLS-SEM, the results articulated that emotional well-being, perceived safety, and perceived green image positively impacted visitors' satisfaction, which in turn, positively affected their willingness toward service robot's usage and loyalty. Tourists' health consciousness also positively affected their satisfaction and intentions to use robot-delivered services. Additionally, destination healthcare system significantly influenced visitors' satisfaction and loyalty intentions. Theoretical and managerial contributions as well as future research are outlined.
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5. The mediation role of fear of COVID-19 in the relationship between ambiguity of death and intolerance of uncertainty related to holiday.
PMID:日期:2023-01-16The study examines the mediation role of fear of COVID-19 on the relationships between the ambiguity of death and intolerance of uncertainty related to the holiday. Data was obtained from a total of 538 participants in the quantitative research and a total of 19 participants in the qualitative research in Türkiye. Quantitative results showed that the relationship between intolerance of uncertainty related to holiday and ambiguity of death was partially mediated by fear of COVID-19. Qualitative results differ in some points. This study sheds light on the perception of travel risk and its causes and offers a new perspective.
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6. Current obstacles, contemporary practices, and potential solutions for recovery in Vietnam tourism after the COVID-19 pandemic: Tour operators' perspectives.
PMID:日期:2023-01-13This paper explores the current obstacles, contemporary practices, and potential solutions for recovery in Vietnam tourism, based on the views of tour operators after the COVID-19 pandemic. This research utilizes twenty-three semi-structured interviews with senior managers and business leaders from five leading tour operators in Vietnam. The findings of this research highlight that, given the current difficulties in operation, Vietnam tourism enterprises developed various response strategies to help their tourism businesses to survive during the pandemic. This research is among the first attempts aims to extend the literature on the implications of COVID-19 to the tourism industry by reflecting the perceptions of tour operators. Furthermore, findings from this study can assist the tourism businesses by highlighting potential solutions and proposing recommendations for the recovery of tourism after the COVID-19 pandemic.
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7. Implications of an exogenous shock (COVID-19) on wine tourism business: A Portuguese winery perspective.
PMID:日期:2023-01This study investigates the impact of an exogenous and unexpected shock (COVID-19) on the wine tourism business from the winery's perspective. A sample of 146 Portuguese wineries was surveyed. The econometric results show that the share of wine tourism sales, the amount of dependence on exports and the assertiveness of brand recognition have a structural effect on direct-to-consumer tasting room wine sales, even when the winery's business is disrupted by a shock that degrades the dynamics and flows of international trade. The research establishes a starting point that allows to understand the implications of an exogenous shock on the structure of the winery's business, calling for further research on the firm's economic performance as well as on the consumer's behaviour in a post-pandemic context.
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8. Once upon a time in quarantine: Exploring the memorable quarantine hotel experiences of Chinese student returnees during the COVID-19 pandemic.
PMID:日期:2023-01During the pandemic, many hotels convert into isolation centres for the purpose of quarantine. However, the memorable experience in the context of quarantine hotel (quarantel) remains unexplored. Thus, the purpose of this research was to explore the memorable quarantel experiences of Chinese student returnees during the COVID-19 outbreak. The research was qualitative in nature, involving 26 in-depth interviews conducted through snowballing. The data was then analysed using thematic analysis. The findings revealed six themes - (1) staff, (2) room, (3) hygiene and disinfection, (4) food, (5) healthcare and (6) location - with 20 underlying attributes pertaining their experiences. Some themes (e.g. hygiene and disinfection and healthcare) and attributes (e.g. ventilation and Chinese food therapy) were found to be unique experiences with significant functions that newly added in the context of quarantine hotels. Besides, differences existed between operational guidelines of quarantine hotels and actual guests' quarantine experience. The research allows hotel operators to better understand guests' concerns during the quarantine period and offers managerial implications to improve hotels' performance during and after the pandemic.
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9. How are tourism businesses adapting to COVID-19? Perspectives from the fright tourism industry.
PMID:日期:2023-01The COVID-19 pandemic has seriously impacted the global tourism industry, effecting the livelihoods of millions of tourism workers and disrupting host communities. Current research in tourism management has focused on understanding the economic, social and political impacts of the pandemic. This professional perspective aims to examine operational adaptations that businesses in the fright tourism industry have adopted under the COVID-19 pandemic circumstances. The study collated industry association press releases, undertaking content analysis to examine the changes businesses employed to adapt during the pandemic. Findings suggest that businesses made a variety of operational changes, such as changing queueing, diversification of props and changes to make-up hygiene, allowing these businesses to survive pandemic imperatives.
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10. Topic and sentiment analysis of crisis communications about the COVID-19 pandemic in Twitter's tourism hashtags.
PMID:日期:2023-01The purpose of this paper was to assess Twitter as a means of communication during tourism crises with the following objectives: (a) identify the topics that are discussed, (b) establish the text sentiment, and (c) determine the differences in gender regarding the topics under discussion and the text sentiment. The data were collected from Twitter between March and April 2020. Using big data software, this study extracted 123,868 tweets globally in different languages through the Twitter API of popular tourism hashtags. Two techniques were applied: word association and sentiment analysis. The results show that the communication made through Tweets has the characteristics of a crisis communication related to the effects of the COVID-19 pandemic in the tourism industry. The theoretical contribution of the research is that Twitter in social media is an effective means of communication during pandemic crises and contributes to reducing negative perceptions and adverse effects of the tourism crises in companies and destinations. The practical contribution of the research is that Twitter can be used as a means of communication helping the communication strategies of companies and organizations.